SHIPPING POLICY

Shipping & Handling Charges are as follows:

Standard flat fee for domestic, all states within the USA 

The processing time for orders is 24 hours. After your order has been shipped, delivery time within the United States is 4-7 business day. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. 

If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. 

Jossie Style DOES NOT hold responsibility for packages that state DELIVERED.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

Shipping fees are non-refundable. If you refuse any shipments from JossieStyle.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

 

EXCHANGE POLICY


IMPORTANT NOTICE:

DUE TO COVID-19 ALL SALES ARE FINAL AT THIS TIME. NO RETURNS OR EXCHANGES ARE ACCEPTABLE ON OUR WEBSITE

THANK YOU

WHEN SHOPPING PLEASE KEEP IN MIND:

  • SIZE CHART / MEASUREMENTS

  • DETAILS IN DESCRIPTION

HOW DO I EXCHANGE OR RETURN?

  • PLEASE RETURN YOUR ITEM TO THE ADDRESS BELOW:

    JOSSIE STYLE

    5062 LANKERSHIM BLVD. #2002 NORTH HOLLYWOOD, CA 91601 

  • IN THE PACKAGE PLEASE INCLUDE A NOTE WITH YOUR :

    ORDER NUMBER, FULL NAME AND WHAT WOULD YOU LIKE TO EXCHANGE FOR

  • EMAIL US AFTER SHIPPING : INFO@JOSSIESTYLE.COM

ARE THERE ANY CHARGES FOR AN EXCHANGE OR RETURN?

  • SHIPPING IS NOT INCLUDED IN RETURNS OR EXCHANGES

  • Shipping fees are non-refundable. If you refuse any shipments from JossieStyle.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

REQUIREMENTS

PLEASE TAKE EXTRA CARE TO INSPECT ALL RETURNED ITEMS TO ENSURE THEY MEET THESE REQUIREMENTS:

  • UNWORN

  • UNUSED

  • UNSTAINED

  • FREE OF HAIR AND ODORS

  • NO STRETCH MARKS OR PERMANENT WRINKLES

  • ORIGINAL PACKAGING

  • SEWN IN TAGS ATTACHED

  • NOT BENT IN HALF TO SHIP BACK

  • WITHIN 15 DAYS OF PURCHASE

HOW SOON WILL I GET MY STORE CREDIT OR EXCHANGE?

  • ONCE YOUR RETURN IS RECEIVED, PLEASE ALLOW 3-7 DAYS FOR OUR RETURNS DEPARTMENT TO PROCESS AND INSPECT YOUR RETURN.

  • YOU WILL THEN RECEIVE YOUR STORE CREDIT VIA EMAIL TO REORDER THE NEW SIZE OR STYLE.