EXCHANGE POLICY


WHEN SHOPPING PLEASE KEEP IN MIND:

  • SIZE CHART / MEASUREMENTS

  • DETAILS IN DESCRIPTION

HOW DO I EXCHANGE OR RETURN?

  • PLEASE RETURN YOUR ITEM TO THE ADDRESS BELOW:

    JOSSIE STYLE

    5062 LANKERSHIM BLVD. #2002 NORTH HOLLYWOOD, CA 91601 

  • IN THE PACKAGE PLEASE INCLUDE A NOTE WITH YOUR :

    ORDER NUMBER, FULL NAME AND WHAT WOULD YOU LIKE TO EXCHANGE FOR

  • EMAIL US AFTER SHIPPING : INFO@JOSSIESTYLE.COM

ARE THERE ANY CHARGES FOR AN EXCHANGE OR RETURN?

  • SHIPPING IS NOT INCLUDED IN RETURNS OR EXCHANGES

  • Shipping fees are non-refundable. If you refuse any shipments from JossieStyle.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

REQUIREMENTS

PLEASE TAKE EXTRA CARE TO INSPECT ALL RETURNED ITEMS TO ENSURE THEY MEET THESE REQUIREMENTS:

  • UNWORN

  • UNUSED

  • UNSTAINED

  • FREE OF HAIR AND ODORS

  • NO STRETCH MARKS OR PERMANENT WRINKLES

  • ORIGINAL PACKAGING

  • SEWN IN TAGS ATTACHED

  • NOT BENT IN HALF TO SHIP BACK

  • WITHIN 15 DAYS OF PURCHASE

HOW SOON WILL I GET MY STORE CREDIT OR EXCHANGE?

  • ONCE YOUR RETURN IS RECEIVED, PLEASE ALLOW 3-7 DAYS FOR OUR RETURNS DEPARTMENT TO PROCESS AND INSPECT YOUR RETURN.

  • YOU WILL THEN RECEIVE YOUR STORE CREDIT VIA EMAIL TO REORDER THE NEW SIZE OR STYLE.